Frequently Asked Questions

🏥 Hospital Services & Facilities

What are the emergency services available at SAI Hospital?

SAI Hospital provides comprehensive 24/7 emergency services including:

• Critical care and trauma care
• Cardiac emergencies and heart attacks
• Stroke care and neurological emergencies
• Emergency surgeries and procedures
• Pediatric emergencies
• Ambulance services with advanced life support

Does SAI Hospital offer robotic surgery?

Yes, SAI Hospital offers advanced robotic knee replacement surgery using state-of-the-art robotic technology for:

• Precise surgical procedures
• Minimally invasive techniques
• Faster recovery times
• Reduced post-operative pain
• Shorter hospital stays

What medical specialties are available at SAI Hospital?

SAI Hospital offers comprehensive medical specialties including:

• Cardiology - Heart and cardiovascular care
• Neurology - Brain and nervous system disorders
• Orthopedics - Bone and joint treatments
• Plastic Surgery - Reconstructive and cosmetic procedures
• General Medicine - Primary healthcare
• General Surgery - Surgical procedures
• ENT - Ear, nose, and throat care
• Pulmonology - Respiratory system care
• Critical Care - Intensive care services
• Dental Care - Oral health services
• Emergency Medicine - 24/7 emergency care

What diagnostic services are available?

SAI Hospital provides advanced diagnostic services including:

• Laboratory Tests - Complete blood counts, biochemistry, microbiology
• CT Scan - Advanced imaging for detailed diagnosis
• Digital X-Ray - High-quality radiographic imaging
• ECG & Echocardiography - Heart function assessment
• Ultrasound - Non-invasive imaging procedures
• Pathology Services - Tissue and fluid analysis

📅 Appointments & Scheduling

How can I book an appointment at SAI Hospital?

You can book an appointment through multiple convenient methods:

• Phone: Call +91-8331093773 or +91-883-2472083
• Online: Visit our website and use the appointment booking system
• In-Person: Visit our hospital reception at Aryapuram Middle Street
• Walk-in: For urgent cases, walk-in services are available

What information do I need to provide when booking an appointment?

Please have the following information ready:

• Full name and contact details
• Date of birth and age
• Preferred date and time for appointment
• Specific medical concern or specialty needed
• Any previous medical records or reports
• Insurance information (if applicable)

How far in advance should I book an appointment?

Appointment availability varies by specialty:

• General Medicine: Same-day or next-day appointments usually available
• Specialty Care: Book 1-2 weeks in advance for optimal availability
• Surgical Consultations: Schedule 2-4 weeks ahead
• Emergency Cases: Immediate care available 24/7

Can I reschedule or cancel my appointment?

Yes, you can reschedule or cancel appointments:

• Phone: Call our appointment line at least 24 hours in advance
• Online: Use our patient portal to manage appointments
• In-Person: Visit the reception desk
• Cancellation Policy: Please provide at least 24 hours notice for courtesy

💰 Insurance & Billing

Does SAI Hospital accept health insurance?

Yes, SAI Hospital accepts various health insurance plans including:

• Government health schemes (ESI, CGHS)
• Private insurance companies
• Cashless treatment facilities
• TPA (Third Party Administrator) networks

Please contact our billing department for specific insurance coverage details.

What payment methods are accepted?

SAI Hospital accepts multiple payment methods:

• Cash payments
• Credit and debit cards
• UPI and digital wallets
• Bank transfers
• Insurance claims
• EMI options for major procedures

How do I get an estimate for treatment costs?

To get a treatment cost estimate:

• Contact our billing department at +91-8331093773
• Provide details about the required treatment or procedure
• Ask about insurance coverage and out-of-pocket costs
• Request a written estimate for major procedures

🏨 Hospital Stay & Patient Care

What should I bring for my hospital stay?

Please bring the following items for your hospital stay:

• Valid ID proof and address proof
• Insurance card and policy documents
• Previous medical records and reports
• Current medications and prescriptions
• Comfortable clothing and personal toiletries
• Emergency contact information

Are visitors allowed during hospital stay?

Visitor policies at SAI Hospital:

• General Wards: Visitors allowed during visiting hours (10 AM - 8 PM)
• Private Rooms: Flexible visiting hours with prior approval
• ICU/CCU: Limited visitors for patient well-being
• COVID Guidelines: Visitors must follow current health protocols
• Children: Children under 12 may have restricted access

What facilities are available for patients?

SAI Hospital provides comprehensive patient facilities:

• 24/7 Nursing Care: Round-the-clock professional nursing
• Pharmacy Services: On-site pharmacy with essential medications
• Dietary Services: Nutritious meals tailored to medical needs
• Housekeeping: Clean and hygienic patient rooms
• Wi-Fi Access: Internet connectivity for patients and families
• Patient Education: Health education and counseling services

🌍 International Patients

Does SAI Hospital treat international patients?

Yes, SAI Hospital welcomes international patients and provides:

• Medical Visa Assistance: Support for medical visa applications
• Language Support: Interpreters for major languages
• Cultural Care: Respect for diverse cultural and religious needs
• Accommodation Assistance: Help finding nearby accommodations
• Airport Transfers: Transportation arrangements
• Follow-up Care: Continued care coordination after discharge

What languages are spoken at SAI Hospital?

SAI Hospital provides multilingual support:

• Primary Languages: English, Telugu, Hindi
• Translation Services: Available for other languages upon request
• Written Materials: Available in multiple languages
• Signage: Bilingual signage throughout the hospital

📞 Contact & Support

How can I contact SAI Hospital?

What if I can't find the answer to my question?

If you don't find the answer you're looking for:

• Call Us: Our friendly staff will assist you personally
• Email Support: Send detailed queries to info@saihospitals.com
• Visit Us: Come to our hospital for in-person assistance
• Online Chat: Use our website chat feature during business hours