Terms of Service

1. Acceptance of Terms

By accessing, browsing, or using the SAI Hospital website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, please do not use our services.

2. Description of Services

SAI Hospital provides comprehensive healthcare services including:

• Emergency Care: 24/7 emergency medical services
• Outpatient Services: Consultation, diagnosis, and treatment
• Inpatient Care: Hospitalization and specialized treatments
• Diagnostic Services: Laboratory tests, imaging, and pathology
• Specialty Services: Cardiology, neurology, orthopedics, and more
• Online Services: Appointment booking, health information, and patient portals

3. User Eligibility and Registration

Eligibility Requirements

To use our services, you must:

• Be at least 18 years old or have parental/guardian consent
• Provide accurate and complete information
• Maintain the confidentiality of your account credentials
• Use the services for lawful purposes only

Account Registration

When registering for our services, you agree to:

• Provide current, complete, and accurate information
• Maintain and update your information as needed
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized use

4. Use of Website and Services

Permitted Use

You may use our website and services for:

• Accessing health information and resources
• Scheduling appointments and managing healthcare
• Communicating with healthcare providers
• Educational and informational purposes

Prohibited Activities

You agree not to:

• Use the services for any unlawful purpose
• Transmit harmful or malicious code
• Attempt to gain unauthorized access to our systems
• Interfere with the proper functioning of our services
• Use automated tools to access our services without permission
• Share your account credentials with others

5. Medical Information and Advice

Informational Purpose Only

The information provided on our website is for general informational purposes only and should not be considered as medical advice, diagnosis, or treatment recommendations.

Professional Consultation Required

Always consult with qualified healthcare professionals for:

• Personal medical advice and treatment decisions
• Diagnosis of medical conditions
• Interpretation of medical test results
• Medication and treatment recommendations

No Doctor-Patient Relationship

Use of our website does not create a doctor-patient relationship. Medical decisions should be made in consultation with qualified healthcare providers.

6. Intellectual Property Rights

SAI Hospital Content

All content on our website, including but not limited to:

• Text, graphics, logos, and images
• Medical information and articles
• Website design and layout
• Software and applications

These materials are protected by copyright, trademark, and other intellectual property laws.

Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use our website for personal, non-commercial purposes, subject to these Terms.

7. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

Information Collection

We may collect information including:

• Personal and contact information
• Health and medical information
• Usage data and website analytics
• Device and browser information

8. Third-Party Links and Services

Our website may contain links to third-party websites or services. We are not responsible for:

• The availability or accuracy of third-party websites
• The content, privacy policies, or practices of third parties
• Any damages or losses arising from third-party interactions

9. Disclaimers and Limitations

Service Disclaimers

Our services are provided "as is" and "as available" without warranties of any kind, either express or implied.

Limitation of Liability

To the maximum extent permitted by law, SAI Hospital shall not be liable for:

• Any indirect, incidental, or consequential damages
• Loss of profits, data, or business opportunities
• Service interruptions or technical issues
• Medical outcomes or treatment results

Medical Disclaimer

SAI Hospital does not guarantee specific medical outcomes. Healthcare decisions should be made based on professional medical advice.

10. Indemnification

You agree to indemnify and hold SAI Hospital harmless from any claims, damages, losses, or expenses arising from:

• Your use of our services
• Your violation of these Terms
• Your violation of applicable laws
• Any third-party claims related to your use of our services

11. Termination

Termination by User

You may terminate your account at any time by contacting us or following the account deletion procedures.

Termination by SAI Hospital

We reserve the right to terminate or suspend your access to our services at our discretion, with or without cause, and with or without notice.

12. Governing Law and Dispute Resolution

Applicable Law

These Terms shall be governed by and construed in accordance with the laws of India, specifically the laws of Andhra Pradesh.

Dispute Resolution

Any disputes arising from these Terms shall be resolved through:

• Good faith negotiations between the parties
• Mediation by a neutral third party
• Binding arbitration in Rajahmundry, Andhra Pradesh

13. Changes to Terms

Right to Modify

SAI Hospital reserves the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website.

Notification of Changes

We will notify users of material changes through:

• Website announcements
• Email notifications
• Prominent notices on our website

User Responsibility

It is your responsibility to review these Terms periodically. Continued use of our services constitutes acceptance of updated Terms.

14. Contact Information

If you have questions about these Terms of Service, please contact us: